Terms + Conditions
Booking acknowledgements
By booking an appointment or using our services, you agree to abide by our Terms and Conditions.
Last Updated: Aug 4th, 2025
1. Appointments & Cancellations
Appointments are required for all services. Please arrive on time to make the most of your session.
You can reschedule or cancel your appointment online up to 24 hours before your appointment time.
If you need to make changes within 24 hours, please contact us directly via text or email. In that case, 100% of the service fee will be charged to the card on file.
We understand that emergencies may arise. If you believe your situation qualifies as an exception, please let us know and we will review it at our discretion.
Clients who no-show or fail to contact us may be restricted from booking future appointments.
If you are more than 15 minutes late, we may not be able to accommodate the full service. In such cases, we’ll do our best to adjust the service based on the remaining time or may need to reschedule at our discretion.
2. Service Guarantee
-We stand by the quality of our services. If you experience any issues within 7 days of your appointment, please reach out, and we will provide a touch-up if necessary. After this period, regular charges may apply.
3. Health & Safety
-We prioritize nail health and reserve the right to decline service if a client’s nails are in unsuitable condition or may be at risk.
-Our studio follows strict hygiene protocols, including sanitizing tools and surfaces after each client. Clients displaying signs of illness may be asked to reschedule for the safety of staff and other clients.
-For the safety and comfort of all clients and staff, we ask that you refrain from bringing children or additional guests to your appointment.
-Gel products are designed for mature nails. Therefore, we do not offer gel services to children under the age of 15. This policy is in place to ensure the safety and health of developing nails.
4. Payment & Pricing
-All prices are listed on our booking website and are subject to change.
-Tips are appreciated but not mandatory and can be left in cash or added to card payments.
5. Photography & Media
-With your consent, we may take photos of completed nail art to share on our social media platforms or website. These images will not be used for any other purpose without explicit permission.
6. Product Policy
-We use high-quality gel products and Gel-X extensions. We do not offer acrylic, dip powder, or pedicure services.
7. Changes to Terms
-Artiq Studio reserves the right to modify these Terms and Conditions at any time. We recommend reviewing them periodically.
9. Right to Refuse Service
-Artiq Studio reserves the right to refuse service to anyone for any reason at any time. This may include, but is not limited to, clients exhibiting inappropriate behavior, arriving in an unsuitable physical condition, or not adhering to our studio policies.
Are you a returning client of Maya?